Customer service:
It is very important that we satisfy you and give you an unforgettable experience.
If you have any questions about your order or Echopark Guitars in general please fill out the form below and we will get back to you within 72 hours.

All Case Study instruments require 100% payment in full upfront.

 All Echopark® Guitars come with a limited lifetime warranty on the craftsmanship under normal handling.
All electronics, parts, or original hardware are covered under our lifetime warranty held by the original certificate holder. Under warranty, any service, parts replacements, or repair work performed is to be performed by an authorized tech or Echopark Guitars.
All shipping costs are the customer's responsibility.
ALL OTHER WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, ARE HEREBY EXCLUDED. Echopark® Guitars reserves the right, in its sole discretion, to determine/verify the legitimacy of all warranty claims prior to authorization of replacements or repairs

 Deposits on all case study instruments are nonrefundable after materials have been selected for the instrument